Customer Service Representative

Buyer Service Consultant

Built-in in 2016 and launched in 2017, inside the UAE, Selfdrive.ae is the most important Provider Authorised Car Subscription Platform and has been awarded as a result of theBiggest Innovation in Smart Mobility Experience’. With its sturdy willpower and edge over rivals, it has managed to seize an enormous share inside the retail &firm sector in UAE. We think about in delighting our prospects with a seamless experience and added benefits along with the rental subscriptions.Specializing in revolutionary, futuristic and smart mobility transport choices has always been our goal, that allows prospects to rent cars on-demand for Fast-term and Prolonged-term lease. Being an all know-how pushed Asset Lite E-Commerce Platform that allows prospects to rent cars straight from sellers with spot confirmations, guaranteeing flexibility and luxurious is met to its most potential is our essential purpose.Having onboarded better than 25+ dealerships all through UAE, creating additional revenue via renting, subscription and leasing direct from dealerships.Along with serving over 20,000+ prospects, from 95+ fully totally different nationalities with 65 fully totally different automotive fashions from 15 producers and entry to 45 provide locations, Selfdrive.ae for the time being manages over AED 200 million worth of property on its platform and plans to realize AED 500 million by 2022.The PlaceYour Duties Will Embody

  • Deal with large portions of inbound and outbound calls in a properly timed technique
  • Adjust to communication “scripts” when coping with fully totally different issues
  • Decide prospectsdesires, clarify information, evaluation every issue and provide choices and/or choices
  • Collaborate with workforce members to understand greater outcomes
  • Gather strategies from prospects or prospects and share with inside teams
  • Assemble sustainable relationships and interact prospects by taking the extra mile
  • Protect information of all conversations in our agency database in a comprehensible strategy
  • Meet personal/workforce qualitative and quantitative targets

Preferrred ProfileExperience Required

  • Confirmed experience as a Purchaser Service Govt or associated place
  • Contact Centre, Identify Coronary heart or Hospitality enterprise is Required
  • On the very least 2 years of UAE Identify center experience is required
  • Minimal qualification-Any graduate / PG is eligible to make use of
  • EnterpriseInternet / Ecommerce
  • Sensible Area-ITES, BPO, KPO, LPO, Purchaser Service, Operations
  • Sturdy phone and verbal communication experience along with energetic listening
  • Familiarity with CRM methods and practices
  • Fast learner and keenness for product sales
  • Self-motivated with a results-driven technique

What’s on Present?

  • Various inside a corporation with a steady observe file of effectivity
  • Be part of a market chief inside IT Suppliers
  • Administration Place
  • Seniority stage

    Mid-Senior stage

  • Employment variety

    Full-time

  • Job function

    Completely different

  • Industries

    Data Suppliers

 

Associated Article :

Job Category: Adminstration Jobs
Job Type: Full Time
Job Location: Dubai

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