Executive Customer Services Representative

Govt Buyer Companies Consultant

Job Goal:

The roles on this diploma are accountable for managing shifts of consumers representatives by performing broader range of actions, to verify the modern working of workflow in the midst of the shift. The Job holder will also be accountable to deal with a ground operations related function to make it possible for ground operations teams are outfitted with all needed devices to verify clear operations in a nicely timed and environment friendly methodology inside associates‘ expectations.

Basic Duties:

  • Plan and monitor the implementation of customer suppliers and direct all subordinates to verify optimum effectivity.
  • Manages employees as a option to carry out routine customer transactions on the degree of customer contact at airport and metropolis ticket workplaces in a nicely mannered, nicely timed and atmosphere pleasant methodology so that transactions are promptly logged, and customer satisfaction is maintained.
  • Forecast anticipated customer suppliers points and difficulties and uncover out choices/alternate choices.
  • Monitor completely different airways practices inside the space of product sales and recommend software program of acceptable practices for SV.
  • Plan and monitor the implementation of ground coping with agent/ firm suppliers and direct all subordinates to verify optimum effectivity.
  • Uncover out speedy and right choices for operational disadvantage
  • Hold related updated manuals, SV publications, and specialised aviation group publications and assure subordinates and ground coping with agent/ firm are acquainted with equivalent.
  • Managing all operational and administrative actions and forecast anticipated operational points and difficulties and uncover out choices/alternate choices.
  • Lengthen private accountabilities to cowl offline stations as directed

Required {{Qualifications}} & Experience:

  • Bachelor’s diploma in Enterprise Administration/ Promoting and advertising / Industrial Engineering/ Statistics/ Operation Evaluation.
  • Minimal of (6) years’ experience Required.
  • Minimal of (4) years’ experience of working in a product sales journey environment is preferable
  • Seniority diploma

    Entry diploma

  • Employment type

    Full-time

  • Job function

    Enterprise Development, Product sales, and Purchaser Service

  • Industries

    Airways and Aviation

 

Associated Article :

Job Category: Marketing
Job Type: Full Time
Job Location: Dubai

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