Omni Buyer Expertise Specialist
At Sephora we’re united by an ordinary intention – to reimagine the way in which ahead for magnificence.
Reimagine your future with Sephora.
- Champion the voice of the Sephora purchaser, guaranteeing purchaser options is heard and prioritized accordingly
- Deal with all aspects of Sephora’s exterior Purchaser Service firm
- Facilitate cross-department interactions to drive an omnichannel purchaser satisfaction method; Doc and deal with processes all through all purchaser touchpoints
- Be a key confederate for e-commerce to leverage digital platforms all through the enterprise
Reporting to: Digital Experience Supervisor
Location: Dubai, UAE
- Identify Centre Administration
- Purchaser Satisfaction
- Digital & Omnichannel Experience
Skills & Experience Requirements:
The worthwhile candidate ought to keep and breathe for the Sephora purchaser. They/you will be a pure within the case of digital devices & utility, and obsessed with simplifying and enhancing current processes. The candidate will probably be detail-oriented, knowledgeable in managing every people and duties, and comfortable transferring alongside every digital and retail channels.
Ought to possess an excellent command of the English language, every written and spoken. Arabic and/or French data helpful.
Most importantly, the candidate should embody the Sephora Custom, DNA and Employee Price propositions (EVP). They need to have great real communication, coordination, and influencing talents and be energized by working in a fast paced, dynamic setting.